SIBLEY—Ben Davis is proud of the way the staff at Osceola Regional Health Center in Sibley went above and beyond for the hospital’s patients and for one another during the coronavirus pandemic.
“Over the past 20 months, we certainly faced adversity, but we have also witnessed great encouragement from one another,” said Davis, the chief executive officer of the health-care facility.
He said asking questions and listening to one another was a vital part of navigating the pandemic and that each employee is essential in delivering quality care to patients.
During the past year, the facility of 132 employees served 17,819 outpatients and 164 inpatients. Additionally, it cared for 25 residents at Heartwood Heights senior living community. Thirteen of the residents were in the independent living quarters, and 12 were in the assisted living area. according to the hospital’s annual report.
It also recorded 37 telehealth visits, 17 of which were for oncology appointments and 20 of which were for infectious disease check-ins.
The hospital also added to its repertoire of radiology equipment in February with the installation of a new bone density or DEXA scan. The machine replaced a similar piece of equipment that was a decade old.
The new DEXA scan rounded out a series of radiology upgrades that started in 2020, such as the new 3D mammography unit, updated X-ray equipment and a new ultrasound imaging machine.
In October, the facility also welcomed Dr. Kelsey Lee to its provider network in. Lee received her undergraduate degree from Creighton University in Omaha, NE, and later attended medical school at Sanford School of Medicine in Vermillion, SD.
“Long-term relationships with primary care physicians is something many people aim for when seeking optimal management of their health and I’m confident in our team,” Davis said.
He also noted Osceola Regional recently completed a Community Health Needs Assessment survey, which will help its strategic planning for future growth.
“The responses will set the tone for upcoming projects to better serve our community, starting up new initiatives or growing current services,” Davis said.
The hospital likewise has been a key player in countywide discussions to address housing needs and expand access to child-care services.
“We know that these two areas are important for us to address if we want to retain and recruit staff in our community,” Davis said. “It is important that we bring all community leaders together to solve these issues.”
The hospital is ending the year on a positive note due to its recent recognition as a Top Workplace for 2021 in the category for businesses with 35-149 employees.
The information used for the workplace rankings included insights from employees on how they feel about the hospital’s culture and various other aspects of the organization.
“In my eyes, it wasn’t just monumental that we scored the award but the realization that what our employees had to say was so cohesive,” Davis said of the honor.
“Most responses described that our culture is very intentional, inclusive and encouraging and they were grateful to feel so connected to their work and to each other. At the end of the day that’s a testament to not only our organization but who we have working here. We’re very blessed.”